Terms of Use
Last updated: 12 September 2026
These terms govern the use of the Smashq desktop app and the purchase of a Pro subscription through smashq.de. The provider and your contracting party is Hovsep Aroyan, Wesereschstraße 65, 49084 Osnabrück, Germany (see Imprint). By installing the app or completing a purchase you accept these terms. This page is a courtesy translation; the German version is the legally binding one.
1. Service
Smashq is a desktop application for Windows and macOS that starts, observes and logs parallel sessions of command line agents such as Claude Code, Codex or Grok Build. Smashq does not provide these agents: they come from third parties, are installed separately and are subject to their respective providers' terms, including any costs incurred there.
Smashq is offered in three tiers:
- Free costs nothing, needs no account, no card and has no expiry. Its feature set is listed on the pricing section.
- Pro is a paid subscription that unlocks additional features. Pro only ever adds; nothing in Free moves behind it.
- Enterprise is agreed individually and is not covered by these terms.
The update channel is open to every tier. Bug fixes reach Free and Pro through the same releases.
2. License
With the download you receive a simple, non transferable right to install and use Smashq on your own devices. A Pro license key is tied to the subscription and may be used on all devices of the purchaser, but may not be passed on to third parties or published.
You may not circumvent the license check, remove copyright or signature notices, or decompile or reverse engineer the software except where the law expressly permits it (Sections 69d and 69e of the German Copyright Act). The application may not be used to infringe the rights of third parties or to violate the terms of the agents it controls.
3. Pro subscription
The Pro subscription costs 29 € per month or 280 € per year, each including statutory value added tax. The price shown on the checkout page at the time of purchase applies.
The purchase runs through a checkout page operated by Stripe. The contract is concluded when you complete the order on that page; Stripe acts as payment provider, while the provider named above remains your contracting party. After payment, the license key is shown on a confirmation page and sent to the email address you provided.
The subscription renews automatically for the period chosen (one month or one year) unless it is cancelled before the current period ends. The charge is made at the start of each period to the payment method stored with Stripe. Each successful payment issues a license key with a new validity period; the installed app fetches it on its own.
A license key is valid until the end of the paid period plus a grace period of 14 days, so that a delayed payment does not lock you out immediately. After that, the Pro features are disabled; Free remains fully usable and no data or settings are lost.
4. Cancellation
The Pro subscription can be cancelled at any time without giving reasons. Cancellation takes effect at the end of the current billing period; the Pro features stay active until then. A period that has already started is not refunded pro rata.
Two ways are available:
- Through the button below. It leads to Stripe's customer portal: enter the email address used at checkout, receive a sign in code by email, and cancel the subscription with one click. The confirmation with the end date is shown immediately and sent by email.
- By email to support@smashq.de, stating the email address used at checkout. Receipt is confirmed without delay by electronic means, stating the date and the time at which the subscription ends.
The provider may cancel the subscription or revoke the license key in case of a serious breach of these terms, for example passing the key on. The provider may also discontinue Smashq with three months' notice to the end of a billing period; periods already paid for are then refunded pro rata.
5. Right of withdrawal for consumers
Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise the right of withdrawal, an unambiguous statement (for example an email) to Hovsep Aroyan, Wesereschstraße 65, 49084 Osnabrück, Germany, support@smashq.de is sufficient. You may use the model withdrawal form below, but it is not obligatory. To meet the deadline it is sufficient to send your notification of exercising the right of withdrawal before the period expires.
Effects of withdrawal. If you withdraw from this contract, all payments received from you are refunded without undue delay and no later than fourteen days from the day on which the notification of withdrawal is received. The refund uses the same means of payment as the original transaction unless expressly agreed otherwise; in no case are fees charged for the refund. The issued license key becomes invalid on withdrawal.
Early start. At your express request, the Pro subscription starts immediately upon purchase, that is, before the withdrawal period expires. If you withdraw within the period, you pay an amount for the service provided up to the withdrawal that corresponds to the share of the billing period already elapsed (Section 357a (2) of the German Civil Code). The remainder is refunded.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To: Hovsep Aroyan, Wesereschstraße 65, 49084 Osnabrück, Germany, support@smashq.de
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)
- Ordered on (*) / received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
6. Warranty and liability
The statutory warranty rights for digital products (Sections 327 et seq. of the German Civil Code) apply to the app. Updates required to keep the app in conformity are provided through the update channel; the app points out available updates and installs them only after confirmation.
The provider strives for reliable operation of the license endpoint and the update channel but does not owe uninterrupted availability. The grace period in section 3 bridges short outages. The agents controlled by Smashq and their output are provided by third parties; the provider gives no warranty for their availability, content or cost.
Statutory liability for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act remains unaffected. Otherwise, in cases of slight negligence the provider is liable only for the breach of essential contractual obligations and limited to the foreseeable damage typical for this kind of contract.
7. Changes
The provider may amend these terms, for example when the feature set or the legal situation changes. Pro customers are informed of material changes by email to the address given at checkout at least four weeks before they take effect. If you do not object and continue to use Smashq, the amended terms apply; otherwise you may cancel the subscription with effect from the date the changes take effect. Price changes apply only to periods that begin after the notification.
8. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the state in which the consumer has their habitual residence remain unaffected. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Osnabrück. Should any provision be invalid, the remainder of the contract remains in force.
The processing of personal data is described in the Privacy Policy.